Frequently asked questions
Buying, licences and using a template, with each template's own questions on its page.
Buying
Paid templates
Pick the Standard or Pro licence and pay here, in Polar's secure checkout. The Framer remix link comes straight after, by email too.
Free templates
Leave your email and the remix link is sent to it. Framer copies the site into your workspace, and a free Framer account is enough.
All access
Talos, Rep Republic, Bramley, Nixa, Streaks and Reely, the two free templates, and every template released after you buy, for one payment.
About all accessCan I get a refund?
Templates are digital and delivered the moment you pay, so sales are final, unless the law where you live says otherwise. Polar, who take the payment as merchant of record, handle any refund request.
What if I get stuck?
Write to support@openfile.pro. Replies come within 48 hours on weekdays, and setup questions and bugs in the template are covered.
Licences
Pro licence
Unlimited websites
- Publish as many websites with it as you need, for yourself or for clients.
- Remix it once and reuse it on every project, with no per-site fee.
- Change anything in it.
Standard licence
One website
- Build one website with it, for yourself or for one client.
- Change it as much as that website needs.
- Use that website commercially.
Free licence
Your own sites and client work
- Use it for your own sites, including commercial ones.
- Use it for client work, as part of a site you build for them.
- Change anything in it.
Not sure which one you need
If you are building one site, Standard or a free template covers it. If you build sites for clients and want to reuse a paid template, Pro covers every one of them. For anything else, email support@openfile.pro. Replies come within 48 hours on weekdays.
Read the licenceUsing a template
Do I need to write code?
No. Text, images, colours and CMS entries are all edited in place in the Framer editor.
How do I make it mine?
- Open the remix link. Framer copies the whole site into your workspace.
- Change the text, images and colour styles in the Framer editor.
- Publish to a free Framer address, or connect your own domain on a paid Framer site plan.
Desktop, tablet and phone
Each layout is set separately, not scaled down.